Supply pack

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The €4,90 Starter pack.
The €4,90 Supply pack.
The €9,90 Supply pack.

Supply Pack is a timed supply kit available to purchase at a price of Flag-European Union.jpg 9.90 € or Flag-European Union.jpg 4.90 €.
The offer can be available for citizens that have never bought gold, as well as for citizens which have made a purchase in past.

The €4.90 Starter pack includes:

The €4.90 Supply pack includes:

The €9.90 Supply pack includes:


  • Q: How many times can I purchase the Supply Pack?
    • A: Each citizen can only purchase the supply pack ONCE. If you bought it a few weeks ago, you won`t be able to buy it again now.
  • Q: I didn't buy the starter pack when the offer was there, but I've changed my mind now. Will the offer be back?
    • A: No, the offer only appears once. If you missed it, you won't have the option to buy it again.
  • Q: I have started the purchase but I have changed my mind and closed the page or clicked the back button, now the banner is gone.
    • A: Once you click on the offer and go to the payment provider page, the banner disappears for 1-2 hours. If you want to go to the payment methods and check out more payment options, click Cancel after inspecting each option, so you can still see the banner.
  • Q: How can I get the banner back?
    • A: After 1-2 hours clear your cache/cookies and the banner should be back on your homepage.
  • Q: Why haven't I received the Supply Pack after making a purchase via UltimatePay?
    • A: Sometimes the processing can take up to several hours or days depending on your location. Usually, after purchase, you will get the information on how long it can take for the purchase to be processed.
  • Q: I started a transaction via a payment provider but the Supply Pack was not added fast enough, the banner appeared again and I started a second transaction via another payment option. I was charged TWICE but only received a Supply Pack. What should I do?
    • A: Once you know you have been charged, have a bit of patience and wait for the payment process to be successfully completed, before trying another payment option. For the second purchase, you will receive the standard amount of gold corresponding to Flag-European Union.jpg 9.90 €.
  • Q: I am a Silver Loyalty Customer. If I get the Pack will I be downgraded to Bronze?
    • A: You will keep your current Loyalty Level, while the Customers that were not Bronze yet, will now enter the Loyalty Program.


  1. 1.0 1.1 1.2 The timer activates when the Supply Pack is added to your account. (30 days)
  2. 2.0 2.1 2.2 The timer activates when the Supply Pack is added to your account. (8 hours)
  3. 3.0 3.1 3.2 The timer activates when the Supply Pack is added to your account. (7 days)